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PharmaCielo Ltd. – Privacy Policy

These are our privacy policies and practices (“Privacy Policy”) regarding the collection, use, and disclosure of Personal Information in connection with https://www.pharmacielo.com (this “Website”). The term “Personal Information” refers to information that can be used to identify you as an individual, including, for example, your name, birth date, email address, mailing address, or telephone number. PharmaCielo recognizes the sensitivity of Personal Information. It should only be collected and retained for legitimate purposes and must be handled with care and respect.

PharmaCielo shall not collect, use, or disclose your Personal Information without your knowledge and consent, except as described in this Privacy Policy or as may be specifically permitted or required by applicable law. As a Canadian organization, we will be bound by both federal and provincial legislation with regards to the protection of Personal Information. As a global organization we will remain sensitive to, and will adhere to where applicable, international laws pertaining to the protection of Personal Information.

Our Privacy Policy ensures that all of your Personal Information is handled properly with procedures that are compliant with federal and provincial requirements. Our Privacy Policy can be reasonably modified from time to time as may be desired or required. No notice will be advanced, and you are advised to regularly review our Privacy Policy in order to refresh yourself and identify any changes.

A. Collection and Use of Personal Information
PharmaCielo collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws. This information is generally provided voluntarily. However, information relevant to your request may also be obtained from authorized representatives and/ or appropriate regulatory bodies.

Whenever we request Personal Information, we will be transparent of its purpose. The collected Personal Information will be used only for the stated purpose, a requisite ancillary purpose, to improve our offerings, to tailor your visit to the Website and for such other purposes later consented to. Consent for the collection, use, and disclosure of Personal Information may be express or implied, physical or electronic, given in writing, orally, or by toggling a check-off box, or by inference from conduct, such as (without limitation) by use of any services or products.

The Website is not designed for minors. We do not knowingly collect or solicit personal information from minors, and we do not knowingly allow such persons to use this Website. If you are a minor, please do not attempt to use this Website or send any information about yourself to us.

From time to time, we may offer interactive services which allow you to share information with other individuals on the Website, such as message boards, user reviews, or similar functions. These features may permit you to publish personal information about yourself or about another individual. By submitting such information, you:

1) consent to its collection, retention, and public disclosure by PharmaCielo; and
2) represent having obtained the same consent from any other individual whose Personal Information is being posted, as applicable.

We will not be responsible for actively monitoring or moderating information submitted or posted by the users of the website and accept no responsibility or liability for any content, including without limitation Personal Information, posted in this manner. If you believe that your Personal Information has been posted by a third party without consent, you should contact our Privacy Officer using the contact information provided below to notify us so that the complaint may be investigated and the content removed if it is appropriate to do so. Additionally, “cookies” from this website may collect non-identifying information. A cookie will not collect any information that is not otherwise provided to us. Cookies can be disabled or cleared using the tools of most web browsers. In order to improve our processes, products and service offerings, we may from time to time make use of non-identifying information for research purposes.

B. Personal Access
You are entitled, with certain legal restrictions, to access and review your Personal Information held by us. Such legal restrictions include, without limitation, if providing access to the Personal Information would impede a criminal investigation or result in the disclosure of other protected information. We will respond within a reasonable timeframe to all such requests for access and revision and either provide access to the Personal Information or, if permissible, explain why access is denied. Accurate Personal Information is required for efficient and effective delivery of products and services. You may contact the Privacy Officer using the contact information provided below to modify or correct any Personal Information. Corrections must be made within a reasonable timeframe. Requests for access to Personal Information should be made to the Privacy Officer.

C. Disclosure of Personal Information
It will be necessary for PharmaCielo to disclose your Personal Information to certain third parties in carrying out your requests or as necessary for completing the otherwise permitted uses of Personal Information. Personal Information may also be provided to our professional advisors in connection with our commercial operations. In any such case, we will take measures to ensure that any such parties accessing your Personal Information have appropriate safeguards in place to reasonably ensure the protection of your Personal Information. We may be required to disclose Personal Information to law enforcement officials, regulatory bodies, or government agencies pursuant to a legal investigation. We may also disclose Personal Information to establish or exercise our legal rights or reasonably defend against legal claims. Except as may be specifically provided in this Privacy Policy, PharmaCielo will obtain your consent prior to disclosing any Personal Information or using Personal Information for purposes other than those for which you have explicitly or implicitly given.

D. Retention and Security
Retention Timeframes
We are not expected to retain any Personal Information longer than is necessary to fulfill the purpose(s) for which the Personal Information was provided, except as may be required by any federal or provincial record-keeping requirements. This may involve the retention of your Personal Information for a period exceeding your actual relationship with PharmaCielo.

Storage and Processing Outside of Canada
We make use of third-party service providers to store and process data, including Personal Information, on our behalf. This may involve the use of servers or other facilities located in foreign jurisdictions. Third-party service providers are only authorized to collect, use, or disclose your Personal Information as described in this Privacy Policy. Notwithstanding the foregoing, the government, courts, law enforcement, security, or regulatory agencies of foreign jurisdiction may be able to obtain access to or disclosure of Personal Information as permitted by the laws of that country.

Security
PharmaCielo protects against the loss, misuse and alteration of Personal Information with security measures appropriate to the sensitivity of the information, including through the use of physical, organizational and technological measures and appropriate training of employees.

E. Targeted Advertising
We may utilize third-party advertising services (“Providers”) to present you with advertising on third-party Websites based on your previous interaction with the Website. The techniques they employ do not directly collect Personal Information, but could be used to collect information about your online activities over time and across different Websites. Please contact the Privacy Officer using the contact information provided below for direction to the Privacy Policy of any current Providers.

F. Opt Out
We will not send further communications without express or implied consent. You may opt out of receiving further communications by using any unsubscribe mechanism available in our email communications or by contacting the Privacy Officer. Any such opt-out will not apply to any communications that are required by law.

G. Questions or Complaints
Any questions regarding this Privacy Policy or complaints about PharmaCielo’s use or handling of Personal Information may be directed to our Privacy Officer (the “Privacy Officer”) using the contact information provided below:
PharmaCielo Ltd.
Attention: Privacy Officer
CustomerService@PharmaCielo.com

Any complaints received regarding our use or handling of Personal Information will be investigated within a reasonable timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, take appropriate measure to rectify the situation and maintain compliance with applicable law.

PharmaCielo Ltd. – Terms and Conditions

1. Acceptance
PharmaCielo Ltd. (“PharmaCielo”, “we”, “our”, “us”) owns and operates https://www.pharmacielo.com (“Website”). Your access to and use of this Website is subject to the following terms and conditions and all applicable laws. By accessing and browsing this Website, you accept, without limitation or qualification, these Terms and Conditions and acknowledge that any other agreements regarding the use of this Website between you and PharmaCielo are superseded and of no force or effect.

2. Information
This Website and its content is provided for informational purposes only. Information in this Website is not intended to provide medical information. SHOULD YOU HAVE A MEDICAL CONDITION, PROMPTLY SEE YOUR OWN MEDICAL DOCTOR OR HEALTH CARE PROVIDER. WE DO NOT OFFER MEDICAL DIAGNOSIS OR PATIENT-SPECIFIC TREATMENT ADVICE. You should always obtain complete medical information about the use of any products or services that may be contained in this Website (including their beneficial medicinal uses and possible adverse effects) by discussing their appropriate use directly with your physician or, where appropriate, other medical advisor. Patients, physicians and other medical professionals should check with local medical resources and regulatory authorities for information appropriate to their country. You agree that you will not make any health- or medical-related decision based in whole or in part on anything contained in this Website. In addition, current regulations in many countries limit (or even prohibit in some instances) the ability of PharmaCielo to provide information and/or to respond directly to questions regarding its products and services.

3. Use of information
Presuming you are permitted to under the laws of your jurisdiction, you may freely browse the Website, but you may only access, download or use information from this Website, including any text, images, audio and video (the “Information”) for your own non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the Information for commercial purposes (including any ancillary economic benefit), without the written permission of PharmaCielo. You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download. You should assume that everything you see or read on this Website is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Website without the written permission of PharmaCielo. Except as otherwise permitted in this paragraph, PharmaCielo neither warrants nor represents that your use of materials displayed on the Website will not infringe rights of third parties not owned by or affiliated with PharmaCielo. With the exception of the foregoing limited authorization, no license to or right in the Information, or any copyright of PharmaCielo or of any other party is granted or conferred to you.

4. Trademarks/proprietary rights
The trademarks logos, service marks and trade names (collectively the “Trademarks”) displayed on this Website may not be used without our express written consent, notwithstanding Trademarks that are not owned by us, if any, are the property of their respective owners and use is subject to such owner’s consent. This Website may also contain or reference patents, proprietary information, technologies, products, processes or other proprietary rights (“IP”) of PharmaCielo and/or other parties. No license to or right in any such IP of PharmaCielo and/or other parties is granted to or conferred upon you.

5. Disclaimer of warranties and limitations of liabilities
While PharmaCielo uses reasonable efforts to ensure that the Information is accurate and up to date, the Information may contain inaccuracies or typographical errors. PharmaCielo reserves the right to make changes, corrections and/or improvements to the Information, and to the products and programs described in such Information, at any time without notice. PharmaCielo assumes no liability or responsibility for any errors or omissions in the content of the Website.

PHARMACIELO PROVIDES THIS WEBSITE AND THE CONTENT ON AN “AS IS”, “WITHOUT ANY WARRANTY”, AND “WITHOUT ANY LIABILITY” BASIS. PHARMACIELO DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT AS PROVIDED ON THE WEBSITE INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS AND WARRANTIES REGARDING ACCURACY, CURRENCY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT AND TIMELINESS OF ANY PRODUCT OR SERVICE. PHARMACIELO DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, THE CONTENT, AND ANY COMMUNICATIONS FROM PHARMACIELO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PHARMACIELO AND ITS AFFILIATED OR RELATED ENTITIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIMS WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, PROFITS, OR OTHER INTANGIBLE LOSSES, RELATED TO, OR ARISING FROM, DIRECTLY OR INDIRECTLY, (1) YOUR USE OR INABILITY TO USE THIS WEBSITE; (2) YOUR USE OF OR RELIANCE ON THE CONTENT CONTAINED IN OR THROUGH THIS WEBSITE; OR (3) ANY OTHER MATTER RELATED TO THIS WEBSITE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PHARMACIELO IS NOT RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER AND HOWSOEVER CAUSED, ARISING OUT OF OR IN CONNECTION WITH THE USE OR MISUSE OF THIS WEBSITE OR IN RELIANCE ON THE CONTENT AVAILABLE ON THIS WEBSITE, WHETHER IN AN ACTION OF CONTRACT, CIVIL LIABILITY, NEGLIGENCE, OR OTHER TORTIOUS ACTION, EVEN IF PHARMACIELO HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE.

FROM TIME TO TIME, PHARMACIELO MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT ON THE SERVICES. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR COLLATERAL, AND MAY BE MODIFIED OR DISCONTINUED AT PHARMACIELO’S SOLE DISCRETION. THE PROVISIONS OF THIS LIABILITY DISCLAIMER SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.

PharmaCielo reserves the right to discontinue this Website at any time without notice and without liability.

THE PARTIES TO THESE TERMS ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS ON LIABILITY ARE REASONABLE IN THE CIRCUMSTANCES.

6. Information you supply to us
Except for information covered by our Privacy Policy, any communication or material you transmit to the Website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of PharmaCielo or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, PharmaCielo is free to use, without compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to this Website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

7. Worldwide products
This Website may contain information on products and services, not all of which are available in every location. A reference to a product or service on this Website does not imply that such product or service is or will be available in your location. The products referred to on this Website may be subject to different regulatory requirements depending on the country of use. Consequently, visitors may be notified that certain sections of this Website are intended only for certain kinds of expert users or only for audiences in certain countries. You should not construe anything on this Website as a promotion or advertisement for any product or for the use of any product that is not authorized by the laws and regulations of your country of residence.

8. Disclaimer
Nothing on this Website constitutes an invitation or offer to invest or deal in the securities of PharmaCielo. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed on this Website and the past information must not be relied on as a guide for future performance.

9. Links to this Website
PharmaCielo has not reviewed any or all of the third-party websites which contain links to this Website and is not responsible for the content of any such off-site pages or any other sites linked to the Website. If you wish to link your website to this Website, you may only link to the home page. You may not link to any other pages within this Website without the prior written consent of PharmaCielo. Quotation or use of one or more portions of this Website in the site of any third parties without written consent is likewise prohibited.

10. Links to other sites
Links to third-party sites may be provided for the interest or convenience of visitors to this Website. The terms of use and privacy policy of the third-party site may be materially different. PharmaCielo accepts no liability for links from us to others, and in particular we are not responsible for the accuracy or legality of the content thereof. We accept no liability deriving from a breach or omission in the privacy policies of third parties.

11. Consequences
If we become aware that you have violated any of the terms and conditions contained in this Terms and Conditions, we may immediately take corrective action, at any moment and without notice. If we have been injured by your violation we may, in our sole discretion, seek to recover damages from you.

12. Indemnification
You agree to defend, indemnify and hold PharmaCielo and our affiliated or related entities, and our and their respective officers, directors, employees and agents harmless from any and all claims, liabilities, costs and expenses, including attorney’s fees, arising in any way from your use of this Website or your breach or violation of the law or of these Terms and Conditions. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

13. Applicable Laws
The Terms and Conditions, and the relationship between you and us, shall be governed by the laws of Ontario, Canada. You agree that any cause of action that may arise under the Terms and Conditions shall be commenced and be heard in the appropriate court in Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within Ontario, Canada. Our failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the partie’s intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.

14. Revisions
PharmaCielo may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.